Fulfilment Policy

Last Updated: March, 2024

At Serveothers.com, our commitment is to ensure a seamless and satisfactory experience for all our customers. This Fulfillment Policy outlines our procedures and guidelines regarding order processing, and returns to uphold our promise of excellent service.

Order Processing:

Upon receiving a payment, we will promptly process the onboarding within 24-48 business days. We strive to maintain excellence.

Refunds:

We understand that occasionally, customers may need to ask for a Refund. Our refund policy allows for refunds within 7 days of the purchase date, provided the item is accompanied by proof of purchase. Customers seeking to initiate a refund should contact our customer service team for instructions. We may require additional information to facilitate the process, such as order details and reason for refund. Upon receipt and inspection, we will issue a refund as per the customer's preference. Refunds will be issued to the original payment method used during the purchase.

Customer Support:

Our customer support team is available to assist customers with any inquiries, concerns, or assistance needed throughout the fulfillment process. Customers can reach our support team via [email protected] during our business hours, which is 9am - 5pm. We are committed to resolving any issues promptly and ensuring customer satisfaction to the best of our abilities.

Policy Updates:

Serveothers.com reserves the right to update or modify this Fulfillment Policy as needed without prior notice. Any changes to the policy will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically for any updates.

By purchasing our service from Serveothers.com, customers acknowledge and agree to abide by the terms outlined in this Fulfillment Policy. We are dedicated to providing an exceptional experience for every customer and appreciate the opportunity to serve you.